Terms of service

Welcome to Shaden. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

Shaden offers cosmetics, beauty, and personal care products.

We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is free from errors. We reserve the right to correct inaccuracies and update product information at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Cancel orders suspected of fraud, unauthorized activity, or misuse.

If an order is canceled after payment has been received, the customer will receive a refund in accordance with our Return & Refund Policy.

4. Pricing and Payments

All prices are displayed in the applicable currency and may change without prior notice.

Payment must be completed before an order is processed and shipped. We reserve the right to refuse transactions that appear fraudulent or unauthorized.

5. Shipping and Delivery

Delivery times are estimates and may vary depending on location, courier services, holidays, weather conditions, or other circumstances beyond our control.

Shaden is not responsible for delays caused by shipping carriers or unforeseen events.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you acknowledge that you have read and accepted that policy.

7. User Responsibilities

When using our website, you agree not to:

Violate any applicable laws or regulations.
Submit false or misleading information.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Use the website for fraudulent or unlawful purposes.

8. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, branding, and other materials, is the property of Shaden or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Disclaimer

Our products are intended for cosmetic use only.

Individual results may vary depending on skin type and other factors. Customers are encouraged to read ingredient lists carefully and perform a patch test before using any new cosmetic product.

Shaden is not liable for allergic reactions or misuse of products.

10. Limitation of Liability

To the fullest extent permitted by law, Shaden shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated versions will become effective upon publication on our website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the country in which Shaden operates, without regard to conflict of law principles.